Plain-language information about what the platform collects and why.
We collect information submitted directly to the site, including name, email, company, account type, profile details, load and pickup details, messages, bids, account activity, and billing or access status where applicable.
Payment-card information is handled by the payment provider and is not intended to be entered into public posts or messages.
We use information to create and secure accounts, operate the marketplace, show relevant loads and profiles, process access status, reduce spam and fraud, provide support, maintain records, understand product performance, and improve the service.
Information may be shared with service providers that help operate hosting, analytics, payments, email, messaging, security, and customer support. Marketplace information may also be displayed to other users when necessary to post, match, communicate, verify, or complete work.
We do not sell personal information in the ordinary sense of the word.
Keep sensitive information out of public posts. Use profile privacy controls where available. You may cancel a subscription through the secure billing portal. Requests about account data should be made through authenticated support so the account can be verified.
We use reasonable administrative and technical safeguards, but no internet service can promise perfect security. Information may be retained as needed for account operation, transaction history, fraud prevention, legal obligations, dispute handling, and service improvement.
This policy may be updated as the platform changes. The effective date will be updated when material changes are published.
Read Terms of Use